Terms and Conditions

This Website is owned and managed by Skylight Building Materials (CN-3893356)

If you don't find what you are looking for here, please Contact Us for more details

Return Policy

All new orders can be cancelled if the processing of the order is not started, and the paid amount will be refunded in full to the original Payment method

Since we are mixing paints based on your requirements and colors selected, and the same cannot be reversed, we cannot accept returns or cancel the order once the order is started processing

You can always check the status of your order in your Orders page

Customer can request for a cancellation of order and refund if the order is not fullfilled properly resulting the below situations:

  • - The wrong product was sent by the merchant
  • - The product is defective
  • - The product was damaged in shipping.
  • - The product is tampered before delivery.
In any such cases, a refund will be issued after verifying that the product is in unused condition

Shipping & Delivery

Please keep the proof of puchase/payment receipt downloaded for customer's reference.

Most of our orders will be delivered within 3 to 4 days of order date. However, if there is any delays due to unforseen challenges, we will communicate that to you in advance

Additional delivery charges may be applicable to orders depending on the shipping address, which will be displayed in the checkout page prior to payment

Once payment is confirmed, an email will be sent to the customer's registered email ID with Order details. Customer can also view the order details in his/her Account

buyjotun.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple transactions may result in multiple postings to the cardholder’s monthly statement.


Payments for all orders will need to be made online in advance using Credit or Debit cards.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

United Arab of Emirates is our country of domicile

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of United Arab Emirates

Minors under the age of 18 are prohibited to register as a user of this website and are not allowed to transact or use the website.

We accept payments online using Visa and MasterCard credit/debit card in AED

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules

User is responsible for maintaining the confidentiality of his account.

buyjotun.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of United Arab Emirates

The Website Policies and Terms & Conditions is subject to changes to meet the requirements and standards. Therefore the Customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.